Ten10 support
Real people who know trucking. Email hello@getten10.com and we'll get back to you, usually within one business day.
Emailhello@getten10.com, usually answered within one business day.
In Ten10Help → Get help from Ten10, with the screen you're on.
DriversAsk your trucking company first, or email us. The app works in English and Spanish.
How can we help?
What's going on?Invoice #1041 is missing the POD
Let Ten10 Support into your accountOptional
For the time you choose, from 1 to 72 hours. You can end it any time, and every change is logged.
We reply by email and in Ten10.Send to Ten10 Support
Carriers and brokers
- Signed in to Ten10? Open Help → Get help from Ten10, tell us what's going on, and you can let Ten10 Support into your account for a set time to fix it with you.
- Sign in at app.getten10.com. Forgot your password? Use Forgot password on the sign-in page.
- Billing, plans and cancelling: Billing in your Ten10 account, or email us.
Drivers (Ten10 Driver app)
- Signing in: use the phone number your trucking company added for you and the PIN from your invite. No PIN or it doesn't work? Ask your company to resend your invite from the Drivers page.
- Getting the app: Ten10 Driver is on Google Play and the App Store. See Get the Ten10 Driver app. It works in English and Spanish.
- Location and photos: allow location and camera when the app asks, so your company sees your position on a load and gets your BOL and POD photos.
- Notifications: allow notifications to get dispatch messages. You can turn them off any time in your phone's settings.
- Deleting your account: in the app, open More → My Profile → Delete my account, or email us. Details are in our privacy policy.
Ten10 TMS is operated by MXP Group LLC, Houston, Texas.