Text Message (SMS) Consent

Last updated November 1, 2026

Ten10 TMS, operated by MXP Group LLC, sends text messages from (888) 473-5399 to truck drivers hauling freight booked through the Ten10 TMS platform. This page shows how drivers opt in and what they receive.

How drivers opt in

When a trucking company accepts a load from a broker on Ten10, it opens its private carrier link and enters the driver's name and cell phone number under Driver and truck. The consent statement below appears directly under that form, and the number is used only for texts about that load:

Ten10 carrier link: Driver and truck form with the text message consent statement below the Save driver info button

By entering the driver's cell phone number, you confirm the driver agrees to receive text messages from Ten10 TMS about this load: a tracking link, reminders to upload photos, the signed BOL and POD, and status updates. Message frequency varies; usually a few messages per load. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Numbers are never sold or shared for marketing.

A broker using Ten10 may also enter a driver's cell for a load only when the driver has agreed to receive these texts; the same terms apply.

What drivers receive

Tracking link: "Ten10 TMS / Hartdale: Load #L-1005 Dallas, TX to Denver, CO. Tap to share your location and upload BOL, photos and POD for this load: https://track.getten10.com/locate/... Reply STOP to opt out."
At pickup or delivery: "Hartdale: Load #L-1005 - you're at pickup. Please upload pickup photos and the signed BOL here: https://track.getten10.com/locate/..."
Missing paperwork: "Hartdale: Load #L-1005 - we still need the photos and signed POD from delivery. Upload them here: ..."
Thank you: "Hartdale: Thank you! We received the pickup photos and BOL for Load #L-1005."
Location lost: "Hartdale: Load #L-1005 - we lost your location. Please tap to share it again and keep the page open: ..."

Messages are transactional and only about the load the driver is hauling. No marketing. Texts stop when the load is delivered.

Frequency, cost and opting out

Frequency: varies by load, usually a few messages per load.
Cost: message and data rates may apply.
Stop: reply STOP at any time. You will receive one confirmation and no further texts.
Help: reply HELP, email hello@getten10.com or call (888) 473-5399.
Opt back in: reply START.

Privacy

Mobile numbers and text-message consent are never sold, rented or shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy and Terms of Service.